Refund policy
Last updated: October 16, 2026
Returns and Refunds — Holy Lifters LLC
Updated October 16, 2026. These terms apply to new orders. Earlier orders retain the terms offered when purchased.
30-day returns
Email holyliftersllc@gmail.com within 30 days of delivery to request a return. For change-of-mind, size, or color returns, items must be unworn, unused, unwashed, with tags and original packaging.
Customers pay return postage for ordinary returns. Free return labels are not included, and original shipping charges are not refunded for change-of-mind returns.
Contact Holy Lifters for approval and the correct return address before mailing anything. Do not send returns directly to Printful without our instructions.
Damaged, defective, misprinted, or incorrect items
Contact us promptly, within 30 days of delivery, with your order number, a description, and clear photos. For confirmed defects, printing errors, or incorrectly supplied items, we will arrange a replacement or refund at no additional cost to you. If a physical return is required for a confirmed error, we cover return postage. Missing or delayed orders
Contact us when your order passes its estimated delivery date. Report suspected lost packages within 30 days of the estimated delivery date so we can investigate and explain replacement or refund options.
Cancellations, exchanges, and refunds
Contact us immediately to request changes or cancellation. Because products are made to order, cancellation cannot be guaranteed after production begins.
Contact us before requesting an exchange so we can confirm availability and postage costs. Approved refunds go to the original payment method after any required return is received and inspected. Bank processing times vary.
This policy does not limit your rights under applicable consumer protection laws.
Contact: holyliftersllc@gmail.com.